Bilingual Collections & Customer Solutions Specialist

Majik Enterprises International; Coal Township (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Starting at $16+/hour

Weekly pay

3 weeks PTO

401(k) with company match

Low-cost medical, dental, vision

Employee discounts

Career advancement

Bilingual pay premium

Reimbursement toward home & vehicle

Job summary

Majik Enterprises International is hiring for a full-time role focused on owning and servicing customer accounts. You will analyze activity, communicate with customers and landlords, and collect payments both in-store and in the field.

We reward performance with weekly pay and quarterly opportunities, plus 3 weeks PTO and benefits. Bilingual candidates may earn additional pay, and training is provided for growth within the company.

Qualifications

• High school diploma or GED required.
• Experience in collections, retail, or customer-focused roles preferred.
• Strong communication and conflict resolution skills are essential.
• Must be organized, detail-oriented and self-motivated.

Responsibilities

• Own customer accounts and work proactively to keep them current.
• Analyze account activity and determine appropriate solutions.
• Communicate with customers, references, and landlords.
• Collect and process payments accurately (in-store and field).
• Maintain accurate documentation and account records.
• Manage field visits professionally and efficiently.
• Resolve customer concerns while protecting company standards.
• Meet and exceed performance goals related to collections and retention.

Skills

Strong communication

Conflict resolution

Highly organized

Self-motivated

Accountable

Results-driven

Experience with account systems

Willingness to travel locally

Valid driver’s license

Ability to lift up to 25 lbs

Education

High school diploma or GED

Job description

Majik Enterprises International is hiring for a full-time role focused on owning and servicing customer accounts. You will analyze activity, communicate with customers and landlords, and collect payments both in-store and in the field.

We reward performance with weekly pay and quarterly opportunities, plus 3 weeks PTO and benefits. Bilingual candidates may earn additional pay, and training is provided for growth within the company.