Bilingual Retail Service Leader

O'Reilly Auto Parts; Wallingford (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Wallingford, Connecticut. This role involves supporting the Store Manager and Assistant Managers, ensuring exceptional customer service, supervising store operations, and managing shifts in their absence.

Applicants should possess strong communication skills and will be considered favorably if bilingual. Competitive wages and comprehensive benefits, including health insurance and paid time off, are offered.

Qualifications

• Strong communication skills are essential.
• Ability to obtain RSS Certification is required.
• Retail sales experience, preferably in auto parts, is desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure timely processing of buy online/ship to store orders.
• Handle customer returns and exchanges efficiently.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Wallingford, Connecticut. This role involves supporting the Store Manager and Assistant Managers, ensuring exceptional customer service, supervising store operations, and managing shifts in their absence.

Applicants should possess strong communication skills and will be considered favorably if bilingual. Competitive wages and comprehensive benefits, including health insurance and paid time off, are offered.