Bilingual Retail Service Leader

O'Reilly Auto Parts; Savannah (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in Savannah, Georgia is seeking a Retail Service Specialist to support store management and enhance customer service. Responsibilities include overseeing team performance, managing customer transactions, and ensuring store operations run smoothly.

Strong communication skills are required, along with the ability to acquire RSS Certification. Ideal candidates should have retail sales experience, especially in auto parts, and bilingual abilities are highly desirable. The role offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Support Store Manager and Assistant Managers in sales and customer service.
• Lead store team members in providing excellent customer service.
• Supervise retail showroom customer service levels.
• Ensure timely processing of online orders and customer notifications.
• Manage retail customer returns and exchanges efficiently.
• Perform opening/closing store duties and security protocols.

Skills

Strong communication skills

Ability to obtain RSS Certification

Education

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts in Savannah, Georgia is seeking a Retail Service Specialist to support store management and enhance customer service. Responsibilities include overseeing team performance, managing customer transactions, and ensuring store operations run smoothly.

Strong communication skills are required, along with the ability to acquire RSS Certification. Ideal candidates should have retail sales experience, especially in auto parts, and bilingual abilities are highly desirable. The role offers competitive wages, benefits, and opportunities for career growth.