Auto Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Bismarck (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health Programs

Job summary

O'Reilly Auto Parts seeks a Parts Specialist in Bismarck, ND to deliver high-level service to both retail and installer customers. Key responsibilities include assisting management, maintaining customer service standards, processing transactions, and handling complaints. Ideal candidates are friendly, customer-oriented, and able to multitask effectively.

The position offers competitive wages, a comprehensive benefits package including medical, dental, vision insurance, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide high level of service to retail and installer customers.
• Assist managers and installer service specialists as needed.
• Process exchanges and returns for credit in a friendly manner.
• Operate brake lathe and other store test equipment after training.

Skills

Customer service

Multitasking

Matching alphanumeric sequences

Education

ASE certification

Job description

O'Reilly Auto Parts seeks a Parts Specialist in Bismarck, ND to deliver high-level service to both retail and installer customers. Key responsibilities include assisting management, maintaining customer service standards, processing transactions, and handling complaints. Ideal candidates are friendly, customer-oriented, and able to multitask effectively.

The position offers competitive wages, a comprehensive benefits package including medical, dental, vision insurance, and opportunities for career growth.