Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; Moyock (NC); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to assist the Store Manager and Assistant Managers in sales, customer service, store appearance, and daily operations. This role also assumes shift management in the absence of store leadership.

Bilingual candidates are encouraged to apply. The position emphasizes teamwork, efficient returns processing, and adherence to company policy on cash handling and security.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team to deliver excellent customer service.
• Supervise customer service levels in the retail showroom.
• Oversee stock transfers and order processing.
• Perform opening/closing duties and security procedures.
• Coordinate with management to ensure schedule adherence.

Skills

Strong communication skills

RSS Certification

Fluency in multiple languages (Spanish

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to assist the Store Manager and Assistant Managers in sales, customer service, store appearance, and daily operations. This role also assumes shift management in the absence of store leadership.

Bilingual candidates are encouraged to apply. The position emphasizes teamwork, efficient returns processing, and adherence to company policy on cash handling and security.