Bilingual Retail Service Lead - Auto Parts

O'Reilly Automotive Stores, Inc.; Broken Arrow (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Health insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support store leadership in sales, service, and operations. Bilingual candidates are encouraged to apply, and the role includes shift leadership in the absence of managers.

The position emphasizes customer engagement, efficient processing of orders, and adherence to company policies for returns, invoicing, and security. Growth opportunities are highlighted within the organization.

Qualifications

• Strong communication skills required.
• RSS Certification is required.
• ASE Certification and multilingual ability are desirable.

Responsibilities

• Lead store team in delivering excellent customer service.
• Oversee daily store operations and shift management in absence of managers.
• Ensure transactions, returns, and special orders are processed correctly and timely.
• Manage opening/closing procedures and security protocols.

Skills

Strong communication

Education

RSS Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support store leadership in sales, service, and operations. Bilingual candidates are encouraged to apply, and the role includes shift leadership in the absence of managers.

The position emphasizes customer engagement, efficient processing of orders, and adherence to company policies for returns, invoicing, and security. Growth opportunities are highlighted within the organization.