Bilingual Retail Sales Counter Person

PYP; Anaheim (CA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

PYP in Anaheim, CA seeks a customer-focused parts associate to deliver exceptional service at the front counter. You will assist walk-in customers, identify parts using our inventory system, and handle sales and payments.

Bilingual Spanish is required to serve a diverse customer base. The role requires accuracy, teamwork, and flexibility for weekend shifts in a fast-paced retail environment.

Qualifikationen

• Strong customer service background.
• Effective communication skills.
• High School/GED preferred; college coursework desired.
• Automotive experience preferred.
• Two to three years of customer service experience preferred.

Aufgaben

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
• Merchandising & Displays: Set up and maintain physical displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
• Bilingual Spanish is required
• Assumes other duties as assigned

Kenntnisse

Customer service

Communication

Time management

Teamwork

Attention to detail

Problem solving

Flexibility

Bilingual Spanish

Ausbildung

High School diploma or GED

College coursework desired

Jobbeschreibung

Description

Responsible for providing a superior customer service experience to all walk-in customers.

1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
7. Bilingual Spanish is required
8. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience:

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.
• Bilingual Spanish

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.