Bilingual Customer Service Pro (Spanish/English)

Sherwin-Williams; Sioux Falls (SD); On-site; USD 21,000 - 26,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #703669 in Sioux Falls, SD. This full-time role requires engaging with customers, answering product questions, and recommending solutions while maintaining store standards and sales goals.

Responsibilities include serving customers in person and over the phone, processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries.

Qualifications

• Minimum Requirements include: 18+ years old, authorized to work in the US, English and Spanish literacy, valid driver's license, ability to lift up to 70 lbs, flexible schedule, internal Sherwin-Williams criteria.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Spanish

English

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #703669 in Sioux Falls, SD. This full-time role requires engaging with customers, answering product questions, and recommending solutions while maintaining store standards and sales goals.

Responsibilities include serving customers in person and over the phone, processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries.