Bilingual Residential Mentor — Swing Shift (Onsite)

Houston-Area-Women; Houston (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation leave (15–30 days)

Sick leave (112 hours)

11 observed holidays

Job summary

Houston Area Women's Center seeks a Residential Mentor to oversee safety and day-to-day needs of women and children in a domestic violence shelter. You will provide peer counseling, mentoring, and crisis support to help clients acclimate to communal living.

Qualifications include an Associate or Bachelor’s in psychology/social work/criminal justice with relevant experience, fluency in English and Spanish, and proficiency in MS Office.

Qualifications

• Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 3 years of experience
• OR Bachelor's Degree in Psychology, Social Work, Sociology, or Criminal Justice and 1 year of experience
• Experience in social services, case management, or related field (1–3 years depending on education level)
• Fluent reading/speaking/writing in English and Spanish
• Proficient knowledge of Microsoft Office (Outlook, Excel, Word, Teams)
• Valid Texas Driver's License with good driving record

Responsibilities

• Work directly with clients in a domestic violence shelter providing mentoring, crisis intervention, safety planning, and supportive services
• Model and teach non-violent conflict resolution; mediate between residents as needed
• Assign and monitor residents' personal responsibilities in the communal living environment
• Conduct orientations, intakes, group house meetings, and exit processes
• Enforce residential policies to ensure compliance with grantors/funding sources
• Attend Case Meetings; develop plans to address client issues
• Communicate with other departments to resolve client needs
• Create resident files and record services using HMIS software
• Maintain payroll paperwork and accurate records/statistics
• Maintain safety and cleanliness of communal living areas
• Report unsafe activities and complete incident reports
• Perform light housekeeping duties
• Report abuse/neglect to Child/Adult Protective Services
• Other duties as assigned

Skills

Crisis intervention

Conflict resolution

Bilingual English/Spanish

Attention to detail

Education

Associate degree in Psychology/Social Work/Criminal Justice

Bachelor's degree in Psychology/Social Work/Criminal Justice

Tools

Microsoft Office

Job description

Houston Area Women's Center seeks a Residential Mentor to oversee safety and day-to-day needs of women and children in a domestic violence shelter. You will provide peer counseling, mentoring, and crisis support to help clients acclimate to communal living.

Qualifications include an Associate or Bachelor’s in psychology/social work/criminal justice with relevant experience, fluency in English and Spanish, and proficiency in MS Office.