Bilingual Rent-A-Car Customer Service Coordinator (Hawaii)

JTB Americas Ltd; Honolulu (HI); On-site; USD 23,000 - 31,000; Full time

Job summary

Tachibana Enterprises, LLC is seeking a customer service focused associate to handle Rent-A-Car reservations and walk-ins in Hawaii. You will inform customers about rental policies and answer questions, while processing rentals and related products.

The role requires at least one year of customer service experience, fluency in English and Japanese, and a valid Hawaii driver's license with a clean record. Flexible schedule and on-site work in Hawaii are expected.

Qualifications

• At least one year of customer service experience.
• Must be fluent in English and Japanese (reading/writing speaking).
• Must hold a valid Hawaii driver's license with clean driving record.
• High school diploma or equivalent.

Responsibilities

• Provide customer service for Rent-A-Car reservations and walk-ins.
• Inform customers of rental policy and answer questions.
• Process rentals and sales of rent-a-car and optional products.
• Attend meetings and training; perform multitask duties as assigned by GM.

Skills

Customer service

English

Japanese

Basic computer skills

Driver's license

Education

High school graduate

Tools

Basic computer systems

Job description

Tachibana Enterprises, LLC is seeking a customer service focused associate to handle Rent-A-Car reservations and walk-ins in Hawaii. You will inform customers about rental policies and answer questions, while processing rentals and related products.

The role requires at least one year of customer service experience, fluency in English and Japanese, and a valid Hawaii driver's license with a clean record. Flexible schedule and on-site work in Hawaii are expected.