Bilingual Remote Customer Support Specialist

Synchrony; Phoenix (AZ); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical coverage for you and family

401(k) with company match

Job summary

Synchrony is seeking a Customer Service Representative to join our Call Center Team. This work-from-home role requires you to handle inbound calls, resolve inquiries, and build relationships with cardholders. You must live within 60 minutes of 85004 and be fluent in English and Spanish.

Evening hours and at least one weekend day are required. Training may require onsite days as needed. Starting wage is $22.50 per hour with a 10% language differential, totaling $24.75/hr, plus comprehensive

Qualifications

• Fluent in English and Spanish.
• 6+ months of customer service experience.
• Able to navigate multiple windows and software platforms.

Responsibilities

• Handle inbound calls.
• Deliver exceptional service.
• Manage customer information.
• Resolve inquiries.
• Authorize sales.
• Build relationships with clients and colleagues.

Skills

Bilingual English/Spanish

Customer service

Computer skills

Typing

Outlook

Tools

Outlook

Microsoft Office

Job description

Synchrony is seeking a Customer Service Representative to join our Call Center Team. This work-from-home role requires you to handle inbound calls, resolve inquiries, and build relationships with cardholders. You must live within 60 minutes of 85004 and be fluent in English and Spanish.

Evening hours and at least one weekend day are required. Training may require onsite days as needed. Starting wage is $22.50 per hour with a 10% language differential, totaling $24.75/hr, plus comprehensive