Bilingual Remote Customer Service Agent — Paid Training

Teleperformance; United States; À distance; USD 15 000 - 19 000; Plein temps

Avantages offerts par ce poste

Telework

Employee referral program

Excellent medical, dental and benefits

Career advancement opportunities

Résumé du poste

Teleperformance is seeking bilingual Customer Service Agents to join a global team delivering exceptional customer care through work-from-home opportunities. The role emphasizes identifying proactive solutions to ensure high customer satisfaction across English and French-speaking clients.

With Teleperformance’s leadership in customer experience, you will engage in a dynamic, supportive environment offering paid training, remote work flexibility, and opportunities for career growth.

Qualifications

• Excellent verbal and written communication in English and French.
• Full-time availability required.
• Excellent home internet connection and stable network.

Responsabilités

• Provide customer service with focus on installation, operation and maintenance of products and applications; respond to inbound queries with emphasis on customer care.
• Build and maintain positive customer relations by offering personalized solutions and coordinating with various functions.
• Troubleshoot and resolve technical issues using established tools and procedures; escalate as needed.
• Accurate data entry using prescribed applications.

Connaissances

Bilingual communication

Formation

High School Diploma

Description du poste

Teleperformance is seeking bilingual Customer Service Agents to join a global team delivering exceptional customer care through work-from-home opportunities. The role emphasizes identifying proactive solutions to ensure high customer satisfaction across English and French-speaking clients.

With Teleperformance’s leadership in customer experience, you will engage in a dynamic, supportive environment offering paid training, remote work flexibility, and opportunities for career growth.