Bilingual Relationship Banker (Spanish/English)

Us Bank; Longmont (CO); On-site; USD 30,000 - 36,000; Full time

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person and digital channels, building trust and guiding them through deposit and loan products. You will assess needs, educate clients on digital tools, and process basic transactions while partnering with the branch team.

The role emphasizes a digital-first mindset, strong customer service skills, and the ability to open accounts and submit credit applications as needed.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Bilingual ability in Spanish and English.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Experience with using digital products and self-service technologies.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up across channels to understand banking needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Collaborates with branch team to serve clients with operational excellence and accuracy.

Skills

Relationship building

Effective communication

Digital banking products

Customer service

Digital tools & self-service

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person and digital channels, building trust and guiding them through deposit and loan products. You will assess needs, educate clients on digital tools, and process basic transactions while partnering with the branch team.

The role emphasizes a digital-first mindset, strong customer service skills, and the ability to open accounts and submit credit applications as needed.