Bilingual Relationship Banker — Spanish Pro

U.S. Bank

Concord (CA)

On-site

USD 45,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Healthcare (medical, dental, vision)
Retirement plan
Paid vacation
Paid holidays
Sick leave accruals

Job summary

U.S. Bank is seeking a bilingual Relationship Banker to serve customers in California, engaging them through in-person, appointment, and digital channels. You will assess their banking needs, process deposits and loans, and open accounts while teaching clients about digital tools.

The role requires business-level Spanish, NMLS registration, and adherence to regulatory standards. You will collaborate with branch colleagues to deliver an excellent client experience.

Qualifications

  • High school diploma or equivalent is required.
  • Proven ability to build and foster relationships with clients through proactive outreach and follow up.
  • Advanced ability to engage and communicate with clients in a banking context.
  • Experience with digital banking products and self-service technologies is a plus.

Responsibilities

  • Builds and sustains client relationships through proactive outreach and follow up.
  • Assist clients in banking needs and educate on deposits and loans.
  • Open new consumer and business accounts and process service requests.
  • Promote and demonstrate digital products and self-service options to clients.

Skills

Relationship building
Communication
Customer service
Sales experience
Spanish language

Education

High school diploma

Tools

NMLS registration knowledge
Banking software

Job description

U.S. Bank is seeking a bilingual Relationship Banker to serve customers in California, engaging them through in-person, appointment, and digital channels. You will assess their banking needs, process deposits and loans, and open accounts while teaching clients about digital tools.

The role requires business-level Spanish, NMLS registration, and adherence to regulatory standards. You will collaborate with branch colleagues to deliver an excellent client experience.

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