Bilingual Relationship Banker

Bank of America Corporation; New York (NY); In loco; USD 34.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits

Descrizione del lavoro

Bank of America Corporation in New York is seeking a client-facing role in the bank's lobby operations to educate clients and assist with transactions via self-service resources. You will process cash transactions accurately, engage in deep conversations to understand financial goals, and connect clients to suitable solutions.

The position requires bilingual Spanish, strong communication and problem-solving skills, and the ability to work weekends and travel to different financial centers as

Competenze

• Bilingual Spanish required.
• Self-starter with strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Able to learn and adapt to new information and technology platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Follows processes and adheres to laws and regulations.
• Manages time and capacity; focuses on client outcomes.
• Must be able to work weekends/extended hours and travel within reasonable distance.

Mansioni

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Conoscenze

Adaptability

Customer focus

Relationship building

Problem solving

Oral communications

Prospecting

Pipeline management

Account management

Formazione

High School Diploma or GED

Bachelor’s Degree or business-related degree

Descrizione del lavoro

Bank of America Corporation in New York is seeking a client-facing role in the bank's lobby operations to educate clients and assist with transactions via self-service resources. You will process cash transactions accurately, engage in deep conversations to understand financial goals, and connect clients to suitable solutions.

The position requires bilingual Spanish, strong communication and problem-solving skills, and the ability to work weekends and travel to different financial centers as