Bilingual Relationship Banker (Russian/English)

Aumni; New York (NY); On-site; USD 40,000 - 66,000; Full time

Job summary

Chase is hiring an Associate Banker in New York to deliver hospitable client experiences and leverage digital tools for banking needs. You will greet clients, help them open accounts, and provide ongoing account servicing while ensuring compliance with policies and regulatory requirements.

You’ll educate clients on Chase Mobile App and online banking, build trusted relationships, and collaborate with branch teammates to help clients achieve their financial goals.

Qualifications

• Reading and speaking in both English and Russian fluently is required for this role.
• Experience in client service and basic banking transactions is preferred.
• Willingness to learn banking products, policies, and procedures.
• Strong communication, empathy, and problem-solving skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App and Chase.com.
• Build relationships by listening attentively and coordinating with the team to meet financial goals.
• Handle branch operations including cash devices while complying with procedures.

Skills

Bilingual English/Russian

Customer service

Cash handling

Engage clients

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in New York to deliver hospitable client experiences and leverage digital tools for banking needs. You will greet clients, help them open accounts, and provide ongoing account servicing while ensuring compliance with policies and regulatory requirements.

You’ll educate clients on Chase Mobile App and online banking, build trusted relationships, and collaborate with branch teammates to help clients achieve their financial goals.