Bilingual Client Relationship Banker

Testing Site - JPMC; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Chase is hiring a Relationship Banker in our New York branch to represent the brand with hospitality and to deliver tailored financial solutions. You will acquire, manage, and retain client relationships using banking knowledge and technology tools.

You will educate clients on digital solutions and collaborate with experts to address complex financial needs while adhering to regulatory requirements. Flexible hours including weekends may apply to serve clients effectively.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, in person and over the phone, to tailor product features.
• Ability to resolve client issues with attention to detail and maintain compliance.
• Work hours including weekends and some evenings; training requirements completed.

Responsibilities

• Put clients first and exceed their expectations with attentive, friendly service.
• Manage assigned clients, meeting them in person or by phone to build relationships.
• Communicate clearly to understand needs and tailor solutions for clients.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly and connect clients to experts for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Bilingual English and Mandarin

Education

High school degree

Job description

Chase is hiring a Relationship Banker in our New York branch to represent the brand with hospitality and to deliver tailored financial solutions. You will acquire, manage, and retain client relationships using banking knowledge and technology tools.

You will educate clients on digital solutions and collaborate with experts to address complex financial needs while adhering to regulatory requirements. Flexible hours including weekends may apply to serve clients effectively.