Bilingual Relationship Banker: Client Solutions & Growth

Bank of America; New York (NY); Vor Ort; USD 40.000 - 54.000; Vollzeit

Zusammenfassung

Bank of America is seeking a client-facing professional to engage with clients in the lobby, educating and assisting with self-service transactions via mobile, online banking, or ATM. You will process cash transactions accurately and build deep conversations to understand clients' financial priorities and connect them to suitable solutions.

Responsibilities include managing center traffic, scheduling, outbound calls, and driving a high-quality client experience while adhering to laws and bank

Qualifikationen

• Bilingual Spanish is required.
• Self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships with clients.
• Learns new information and technology platforms.
• Educates clients on how to conduct simple banking transactions through self-service channels.
• Follows established processes and guidelines to do what is right for clients and the bank, complying with laws and regulations.

Aufgaben

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Kenntnisse

Bilingual Spanish

Adaptability

Client relationships

Sales mindset

Time management

Problem solving

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Jobbeschreibung

Bank of America is seeking a client-facing professional to engage with clients in the lobby, educating and assisting with self-service transactions via mobile, online banking, or ATM. You will process cash transactions accurately and build deep conversations to understand clients' financial priorities and connect them to suitable solutions.

Responsibilities include managing center traffic, scheduling, outbound calls, and driving a high-quality client experience while adhering to laws and bank