Part-Time Cantonese Banker | Customer Experience & Tech

JPMorgan Chase & Co.; New York (NY); On-site; USD 38,000 - 48,000; Part time

Job summary

JPMorgan Chase & Co. Chinatown Branch in New York, NY is seeking a Part-Time Associate Banker to deliver exceptional client experiences.

The role focuses on greeting clients, servicing accounts, and guiding customers in digital banking tools while maintaining accuracy and compliance. The candidate must be bilingual in English and Cantonese, have excellent communication, and work effectively with branch teammates to achieve shared financial goals.

Qualifications

• High school diploma or GED is required.
• Reading and speaking Cantonese is required for this role.
• Strong customer service and communication skills needed.

Responsibilities

• Greet clients as they enter the branch and provide friendly, attentive service.
• Assist with account servicing and opening new accounts, adhering to policies and regulations.
• Educate clients on day-to-day banking and digital banking options (mobile app, online banking, ATMs).
• Build relationships with clients and collaborate with team to meet financial goals.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Bilingual Cantonese

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. Chinatown Branch in New York, NY is seeking a Part-Time Associate Banker to deliver exceptional client experiences.

The role focuses on greeting clients, servicing accounts, and guiding customers in digital banking tools while maintaining accuracy and compliance. The candidate must be bilingual in English and Cantonese, have excellent communication, and work effectively with branch teammates to achieve shared financial goals.