Bilingual Cantonese Associate Banker | Client-Focused

JPMorgan Chase & Co.; New York (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

JPMorgan Chase & Co. in Brooklyn, NY seeks a Part Time Associate Banker to deliver welcoming, customer‑focused service at Ave U and East 17th St branches. Bilingual Cantonese required to assist diverse client base and leverage digital banking tools.

Your role supports daily branch operations, opening accounts, handling routine transactions, and guiding clients to appropriate solutions while maintaining regulatory compliance. Prior client service experience preferred.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Reading and speaking in both English and Cantonese is required.

Responsibilities

• Create a welcoming environment by greeting clients and assisting with in-branch needs.
• Exceed client expectations by handling account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions, and guiding to suitable solutions.
• Assist with branch operations and cash handling while following policies and procedures.

Skills

Client service

Strong communication

Bilingual English/Cantonese

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Brooklyn, NY seeks a Part Time Associate Banker to deliver welcoming, customer‑focused service at Ave U and East 17th St branches. Bilingual Cantonese required to assist diverse client base and leverage digital banking tools.

Your role supports daily branch operations, opening accounts, handling routine transactions, and guiding clients to appropriate solutions while maintaining regulatory compliance. Prior client service experience preferred.