Bilingual Relationship Banker

ghr; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Tampa, FL is seeking a client-focused associate to engage visitors in the lobby and educate on self-service channels including mobile, online, and ATM transactions. You will accurately process cash transactions and cultivate in-depth conversations to connect clients with financial solutions.

The role requires bilingual Spanish abilities, strong relationship-building, and the ability to work weekends or extended hours across locations.

Qualifications

• Excellent communication and relationship-building skills.
• Bilingual Spanish required.
• Willingness to work weekends or extended hours.
• Strong customer service orientation.
• Ability to learn and use self-service banking platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Communication

Relationship Building

Customer Focus

Problem Solving

Time Management

Education

High School Diploma

Job description

Bank of America in Tampa, FL is seeking a client-focused associate to engage visitors in the lobby and educate on self-service channels including mobile, online, and ATM transactions. You will accurately process cash transactions and cultivate in-depth conversations to connect clients with financial solutions.

The role requires bilingual Spanish abilities, strong relationship-building, and the ability to work weekends or extended hours across locations.