Bilingual Relationship Banker

Bank of America Corporation; New York (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking a client-focused associate to educate customers in-branch on using self-service options like ATM, mobile and online banking. You will handle cash transactions accurately and engage clients to understand their financial priorities and connect them with suitable solutions.

This role requires bilingual Spanish, a strong work ethic, and comfort working weekends while traveling to various NYC centers.

Qualifications

• Required bilingual Spanish language skills and a customer-first mindset.
• Strong work ethic with results-driven approach and trust in the client.
• Ability to learn and adapt to new information and technology platforms.
• Comfort educating clients on self-service banking tools and processes.
• Willingness to work weekends and travel to multiple centers.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently as needed.
• Groom client conversations to understand financial goals and connect to solutions.
• Build relationships and follow established guidelines while complying with laws.
• Drive the client experience and manage center traffic, appointments, and calls.

Skills

Bilingual Spanish

Self-motivated

Collaboration

Client focus

Effective communication

Tech adaptability

Client education

Time management

Travel flexibility

Education

Bachelor's Degree or business-related Associate’s Degree

Job description

Bank of America is seeking a client-focused associate to educate customers in-branch on using self-service options like ATM, mobile and online banking. You will handle cash transactions accurately and engage clients to understand their financial priorities and connect them with suitable solutions.

This role requires bilingual Spanish, a strong work ethic, and comfort working weekends while traveling to various NYC centers.