Bilingual Relationship Associate- Community Outreach

Grameen America, Inc.; Chicago (IL); On-site; USD 23,915; Full time

Benefits offered by this job

Medical, dental, and vision insurance plans

Paid Holidays, vacation, and sick time

401K retirement savings plans

Flexible Spending Account (FSA)

Training and development opportunities

Wellness platform with two free coaching sessions per month

Job summary

A nonprofit organization is seeking a motivated Relationship Associate to support low-income women entrepreneurs. This entry-level position focuses on exceptional customer service, outreach activities, and member recruitment. Ideal candidates are bilingual in English and Spanish, possess strong communication skills, and are self-motivated. The role offers medical benefits, paid holidays, and opportunities for personal growth.

Qualifications

• Valid driver's license required depending on business location.
• Experience with local outreach and community engagement is a plus.

Responsibilities

• Conduct weekly center meetings for loan repayments and program updates.
• Build relationships with members to support retention and business growth.
• Conduct outreach activities to recruit new members.
• Ensure compliance with loan criteria and accurately input payment data.
• Assist with inquiry resolution and support business growth.

Skills

Bilingual proficiency in English and Spanish

Strong customer service and communication skills

High level of integrity, discipline, punctuality, and work ethic

Ability to multitask and manage time effectively

Basic numeric and problem-solving skills

Collaborative and self-motivated

Comfortable using computers and technology

Education

High School diploma or equivalency

Two years of relevant work experience

Tools

Microsoft Word

Microsoft Excel

Job description

A nonprofit organization is seeking a motivated Relationship Associate to support low-income women entrepreneurs. This entry-level position focuses on exceptional customer service, outreach activities, and member recruitment. Ideal candidates are bilingual in English and Spanish, possess strong communication skills, and are self-motivated. The role offers medical benefits, paid holidays, and opportunities for personal growth.