Bilingual Referrals Navigator: Streamline Patient Care

Fair Haven Community Health Care; New Haven (CT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive Medical

Health Savings Account (HSA)

Vision and Dental Insurance

Paid Life Insurance

Paid Holidays

Generous Paid Time Off (PTO)

403(b) Retirement Plan with Employer 


Job summary

Fair Haven Community Health Care in New Haven, CT seeks a compassionate Referrals Navigator to support patients and clinical teams through the referral process, including prior authorization, scheduling, and follow-up. You will document activities in the EHR and communicate with referring clinicians to ensure smooth care transitions.

The role requires one year of health care experience, fluency in English and Spanish, and strong data entry and communication skills.

Qualifications

• One year of experience in a health care setting is required.
• Fluency in English and Spanish is required.
• Proficient data entry, preferably using Excel or Access.
• Excellent communication skills and a pleasant attitude, with the ability to work well with staff and patients.

Responsibilities

• Manage external referrals with clinical teams.
• Obtain prior authorization for referrals when needed.
• Schedule referrals and coordinate with patient sites.
• Document all referral activities in the EHR and update referring clinicians.

Skills

Communication skills

Bilingual English/Spanish

Data entry

Teamwork with staff and patients

Education

High School diploma

Tools

Excel

Access

Job description

Fair Haven Community Health Care in New Haven, CT seeks a compassionate Referrals Navigator to support patients and clinical teams through the referral process, including prior authorization, scheduling, and follow-up. You will document activities in the EHR and communicate with referring clinicians to ensure smooth care transitions.

The role requires one year of health care experience, fluency in English and Spanish, and strong data entry and communication skills.