Healthcare Referral Coordinator

Optimus Health Care Inc.; Bridgeport (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Multilingual staff

Job summary

Optimus Health Care in Bridgeport, CT is seeking a Full Time Referral Specialist to coordinate referrals, schedule appointments, and document encounters in the EMR. The role supports streamlined access to specialty services across multiple sites.

The ideal candidate has a high school diploma or GED, 2+ years clinic experience, and bilingual abilities in Spanish, Portuguese, or Haitian-Creole. Training and a team-based, patient-centered environment are provided.

Qualifications

• High School Diploma or GED required; Medical Assistant program preferred.
• 2+ years of clinical experience preferred.
• Bilingual preferred – Spanish, Portuguese and/or Haitian-Creole

Responsibilities

• Oversee referral coordination to specialty services.
• Coordinate appointments for specialty services as requested by primary care physician.
• Collect proper supporting data for each referral before sending to specialist.
• Provide reports as needed to the Practice Manager(s).
• Be the point of contact for hospitals and specialty offices.
• Respond to inquiries as to current status of referral by assessing the request and evaluating the circumstances.
• Verify prior authorizations with insurance companies via phone, in writing or electronically.
• Inform patient of appointment date, time and required documentation needed prior to appointment.
• Provide patient teaching prior to appointment.

Skills

Organizational skills

Communication skills

Work under pressure

Bilingual

Education

High School Diploma/GED

Medical Assistant Program (accredited)

Tools

Microsoft Excel

Microsoft Word

Job description

Optimus Health Care in Bridgeport, CT is seeking a Full Time Referral Specialist to coordinate referrals, schedule appointments, and document encounters in the EMR. The role supports streamlined access to specialty services across multiple sites.

The ideal candidate has a high school diploma or GED, 2+ years clinic experience, and bilingual abilities in Spanish, Portuguese, or Haitian-Creole. Training and a team-based, patient-centered environment are provided.