Bilingual Referral Specialist

Epic Minds Therapy; New Jersey; Remote; USD 21,000 - 28,000; Part time

Job summary

Epic Minds Therapy is seeking a Bilingual Referral Specialist to expand our network of referral sources throughout New Jersey. The role requires fluent English and Spanish, professional phone demeanor, and the ability to handle outbound calls to healthcare and education professionals.

The position is remote from New Jersey with flexible scheduling, offering hourly pay between $15 and $20 depending on experience. Prior healthcare, ABA, or provider outreach background is a plus.

Qualifications

• Fluent in English and Spanish (required).
• Excellent verbal and written communication skills.
• Professional, friendly phone manner.
• Comfortable making a high volume of outbound calls.
• Strong organizational and follow-up skills.

Responsibilities

• Make professional outbound calls to potential referral sources.
• Communicate in English and Spanish with providers and families.
• Introduce Epic Minds Therapy and explain ABA services and referral process.
• Develop and maintain relationships with providers such as psychologists and pediatricians.
• Identify referral opportunities and follow up with interested providers.
• Answer questions about Epic Minds and the referral process.
• Send referral information to providers and maintain records.
• Follow up consistently with providers and schedule calls/meetings as needed.
• Represent Epic Minds Therapy professionally and meet outreach targets.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Phone etiquette

Outbound calls

Organizational skills

CRM basics

Independent worker

Tools

CRM software

Job description

Bilingual Referral Specialist

Epic Minds Therapy

Location: Remote from New Jersey
Position Type: Part-Time or Full-Time
Pay: $15–$20 per hour, based on experience

Epic Minds Therapy is seeking a Bilingual Referral Specialist to help expand our network of referral sources throughout New Jersey. The ideal candidate is professional, personable, organized, confident on the phone, and fluent in both English and Spanish.

The Referral Specialist will primarily conduct outbound phone calls to psychologists, pediatricians, developmental pediatricians, psychiatrists, schools, therapists, healthcare providers, and other professionals who may refer children for ABA services.

Responsibilities

• Make professional outbound calls to potential referral sources throughout

• Communicate professionally with providers and families in English and Spanish.

• Introduce Epic Minds Therapy and explain our ABA services and referral process.

• Develop and maintain positive relationships with psychologists, pediatricians, developmental specialists, schools, and other providers.

• Identify potential referral opportunities and follow up with interested providers.

• Answer basic questions about Epic Minds and our referral process.

• Send referral information and materials to interested providers.

• Maintain accurate records of calls, contacts, follow-ups, and referral opportunities.

• Follow up consistently with providers who have expressed interest.

• Schedule calls or meetings between referral sources and Epic Minds leadership when appropriate.

• Represent Epic Minds Therapy in a professional and positive manner.

• Meet weekly outreach and follow-up expectations.

Qualifications

• Fluent in English and Spanish – required.

• Excellent verbal and written communication skills.

• Professional, friendly, and confident phone manner.

• Comfortable making a high volume of outbound calls.

• Strong organizational and follow-up skills.

• Reliable, motivated, and able to work independently.

• Previous experience in healthcare, medical offices, ABA, behavioral health, sales, referral coordination, customer service, or provider outreach is a plus.

• Experience communicating with healthcare professionals is preferred.

• Comfortable using email, spreadsheets, computers, and basic CRM or tracking systems.

Schedule

Flexible scheduling may be available depending on the candidate and business needs. This is primarily a phone-based outreach position, with email follow-up and documentation as needed.

Compensation

$15–$20 per hour, depending on experience and qualifications.

• Additional performance-based incentives may be available for successful referral development and qualified referrals.

About Epic Minds Therapy

Epic Minds Therapy provides Applied Behavior Analysis (ABA) services to children with autism and other developmental needs. We are expanding our referral network throughout New Jersey and are looking for a professional who can establish strong relationships with healthcare and community providers.