Bilingual Referral Coordinator - Healthcare Access

Mirasol Family Health Center; Hermiston (OR); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b)

Generous PTO & holidays

Bilingual differential compensation

Job summary

Join Mirasol Family Health Center in Hermiston, OR as a Referral Specialist. You will manage referral workflows, assist with patient referrals, insurance authorizations, and appointment setup, ensuring timely processing and clear documentation.

The role offers bilingual English/Spanish requirements, competitive hourly pay, employer-paid health insurance, and potential for growth with profit sharing and a 403(b) retirement plan.

Qualifications

• High School Diploma or GED.
• Associates Degree or certificate preferred.
• One year of office experience, preferably medical or dental.
• Two years in medical/dental front office with insurance referrals/authorizations preferred.
• Bilingual English/Spanish required at a level 9.
• Knowledge of medical terminology.
• Ability to prioritize work and handle multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Manages referral work queues daily to ensure timely processing.
• Assists with patient referrals for additional services with internal and external facilities.
• Assists with patient insurance authorization.
• Assists with appointment setup as needed.
• Coordinates follow up between referral source and patient.
• Ensures chart notes and follow-up documentation are linked to referrals.
• Provides translated educational materials and directions to patients as needed.
• Processes incoming correspondence and responds to calls, emails, and faxes.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Adaptability

Education

High School Diploma or GED

Associates degree or certificate

Job description

Join Mirasol Family Health Center in Hermiston, OR as a Referral Specialist. You will manage referral workflows, assist with patient referrals, insurance authorizations, and appointment setup, ensuring timely processing and clear documentation.

The role offers bilingual English/Spanish requirements, competitive hourly pay, employer-paid health insurance, and potential for growth with profit sharing and a 403(b) retirement plan.