Bilingual Referral Specialist - Patient Access & Care

Yakima Valley Farm Workers Clinic; Woodburn (OR); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

PTO

Holidays

Job summary

Yakima Valley Farm Workers Clinic is seeking a Referral Specialist in Woodburn, Oregon. The role involves managing referral queues, coordinating patient referrals, and assisting with insurance authorizations, appointments, and follow-ups to ensure timely care across our network.

Eligible candidates are bilingual (English/Spanish) with strong communication, organization, and multitasking skills. The position includes 100% employer-paid health insurance, retirement plan options, and generous PTO,

Qualifications

• High School Diploma or GED required.
• Associate degree or certificate preferred.
• 1 year of office experience, preferably medical/dental.
• 2 years in medical/dental front office with referrals/authorizations preferred.
• Bilingual English/Spanish required (ALTA score 9).
• Knowledge of medical terminology desired.
• Ability to prioritize, multitask, and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Manage referral work queues daily for timely processing.
• Assist with patient referrals to internal/external facilities.
• Assist with patient insurance authorizations.
• Assist with appointment setup as needed.
• Coordinate follow-up between referral source and patient.
• Link chart notes and follow-up docs to referrals.
• Provide translated educational materials when needed.
• Handle incoming correspondence and respond to calls/emails/faxes.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Communication

Interpersonal skills

Organization

Multitasking

Education

High School Diploma or GED

Associate degree or certificate

Job description

Yakima Valley Farm Workers Clinic is seeking a Referral Specialist in Woodburn, Oregon. The role involves managing referral queues, coordinating patient referrals, and assisting with insurance authorizations, appointments, and follow-ups to ensure timely care across our network.

Eligible candidates are bilingual (English/Spanish) with strong communication, organization, and multitasking skills. The position includes 100% employer-paid health insurance, retirement plan options, and generous PTO,