Bilingual Referral Coordinator – Healthcare Access

Yakima Valley Farm Workers Clinic, Inc.; Hermiston (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b)

Generous PTO

8 paid holidays

Job summary

Mirasol Family Health Center in Hermiston, OR is seeking a Referral Specialist to manage referral activity and coordinate with internal and external facilities. The role includes assisting with patient insurance authorizations and setting up appointments as needed.

The ideal candidate will be bilingual English/Spanish, possess excellent communication and organizational skills, and be able to handle multiple tasks in a fast-paced clinic environment.

Qualifications

• High School Diploma or General Education Diploma (GED).
• Associates Degree or Certificate from an accredited technical school preferred.
• One year's experience working in an office setting, preferably a medical or dental office.
• Two year's experience working in a medical and/or dental front office setting, with insurance referrals and authorizations preferred.
• Bilingual (English/Spanish) required at a level 9.
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved.
• Knowledge of or ability to learn medical terminology required.
• Ability to prioritize work, handle a variety of tasks simultaneously, and complete projects in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion
• Assists with patient referrals for additional services needed with internal and external medical facilities
• Assists with patient insurance authorization
• Assists with appointment setup as needed
• Coordinates follow up between referral source and patient
• Ensures chart notes and follow up documentation is linked to referral
• Provides translated educational materials and directions to patients when necessary
• Processes incoming correspondence and responds to calls, emails, and faxes
• Perform other duties as assigned

Skills

Bilingual English/Spanish

Excellent communication

Strong organizational skills

Ability to prioritize multiple tasks

Flexible hours including evenings and

Education

High School Diploma or GED

Associates Degree or Technical Certificate

Job description

Mirasol Family Health Center in Hermiston, OR is seeking a Referral Specialist to manage referral activity and coordinate with internal and external facilities. The role includes assisting with patient insurance authorizations and setting up appointments as needed.

The ideal candidate will be bilingual English/Spanish, possess excellent communication and organizational skills, and be able to handle multiple tasks in a fast-paced clinic environment.