Bilingual Referral Coordinator for Specialty Care

East Valley Community Health Center Inc.; El Monte (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

retirement plan

Job summary

East Valley Community Health Center is seeking a Referral Coordinator to ensure patients access specialty services promptly. You will coordinate referrals, enter authorizations, and communicate with providers and patients in a fast-paced clinical setting.

The role requires Spanish proficiency, experience with NextGen and EHR, and the ability to work with the health care team. DOE salary range $22.00–$25.98 per hour, with strong benefits.

Qualifications

• Two years of clinical experience preferred.
• Spanish proficiency for effective communication with customers.
• Knowledge of referral procedures preferred.
• Knowledge of NextGen, EHRs, and i2i preferred.
• Strong interpersonal and verbal/written communication skills.
• Proficient with Microsoft Word and Excel for data entry.

Responsibilities

• Enter referral authorization requests into IPA and County systems.
• Coordinate and follow up on referrals for specialties or diagnostics.
• Communicate with providers and patients; prioritize urgent referrals.
• Maintain electronic logs of referrals in the i2i Population Health system.
• Enter relevant medical information into NextGen order management.
• Mail out authorization letters and follow up with patients.
• Attend meetings offsite/onsite/Zoom and collaborate with the care team.
• Ensure confidentiality of sensitive information.

Skills

Bilingual Spanish

Interpersonal skills

Communication skills

Microsoft Word

Microsoft Excel

Data entry

Fast-paced environment

Self-management

Tools

NextGen

EHR

i2i

Job description

East Valley Community Health Center is seeking a Referral Coordinator to ensure patients access specialty services promptly. You will coordinate referrals, enter authorizations, and communicate with providers and patients in a fast-paced clinical setting.

The role requires Spanish proficiency, experience with NextGen and EHR, and the ability to work with the health care team. DOE salary range $22.00–$25.98 per hour, with strong benefits.