Bilingual Referral Coordinator & Care Liaison

AltaMed Health Services; Santa Ana (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with e

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Job summary

AltaMed Health Services in Santa Ana, CA is seeking a Clinic Referral Coordinator to ensure timely access to specialty care. You will enter referral requests into the correct portal and follow up on all referrals, coordinating care for urgent cases as part of the care team.

In this role, you will act as a liaison among patients, providers, utilization management, and various departments while maintaining accurate data and timely communication.

Qualifications

• High school diploma required.
• Minimum of 4 years of experience required.
• Medical Assistant certificate preferred.
• Bilingual English/Spanish/Mandarin/Cantonese preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Responsibilities

• Accurate and timely data entry of referral requests into the appropriate portal.
• Follow-up on all specialty referrals and coordination of care for urgent referrals.
• Serve as a liaison between patient, providers, utilization management, and various departments to ensure timely access to specialty care.

Skills

Bilingual English/Spanish

Mandarin/Cantonese

Education

High school diploma

Medical Assistant certificate preferred

Job description

AltaMed Health Services in Santa Ana, CA is seeking a Clinic Referral Coordinator to ensure timely access to specialty care. You will enter referral requests into the correct portal and follow up on all referrals, coordinating care for urgent cases as part of the care team.

In this role, you will act as a liaison among patients, providers, utilization management, and various departments while maintaining accurate data and timely communication.