Clinic Referral Coordinator

altamed; Santa Ana (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 1

Flexible Spending Accounts

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Job summary

AltaMed is seeking a Referral Coordinator in Santa Ana, CA to ensure accurate data entry of referral requests and timely follow-up on specialty referrals. The role acts as a liaison among patients, providers, utilization management, and multiple departments to guarantee swift access to specialty care.

Qualified candidates will have a minimum of 4 years of experience, a high school diploma, and may have a Medical Assistant certificate. Bilingual English/Spanish/Mandarin/Cantonese is preferred.

Qualifications

• Minimum of 4 years of experience required.
• High school diploma required.
• Bilingual English/Spanish/Mandarin/Cantonese preferred.
• Medical Assistant certificate preferred.

Responsibilities

• Data entry of referral requests into the portal.
• Follow-up on all specialty referrals.
• Coordinate care for urgent referrals as part of the care team.
• Serve as liaison between patient, providers, utilization management and departments to ensure timely access to specialty care.

Skills

Bilingual English/Spanish/Mandarin/Can

Data entry

Referral coordination

Education

High school diploma

Medical Assistant certificate

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Referral Coordinator position is responsible for accurate and timely data entry of referral requests into the appropriate portal. They are also responsible for follow-up on all specialty referrals and coordination of care for urgent referrals. The referral coordinator is an integral part of the care team, working as a liaison between the patient, providers, utilization management, and various departments to ensure timely access to specialty care.

Minimum Requirements

• High school diploma required.
• Minimum of 4 years of experience required.
• Medical Assistant certificate preferred.
• Bilingual English/Spanish/Mandarin/Cantonese preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Compensation

$25.00 - $29.32 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the