Bilingual Receptionist (Spanish) – Front Desk & Admin Support

BI Incorporated; Dover (DE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time 56 hours

15 paid holidays

Medical, Dental & Vision coverage

Term & Whole life insurance

AD&D insurance

Disability (short & long-term)

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement $3500 per year

Employee Assistance Program (EAP)

Legal program (Legal Club of America)

Direct deposit

Theme park & attraction discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to provide administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and maintain case records.

Working with the Program Manager and Case Specialists, you will coordinate transportation and perform routine clerical tasks while maintaining professional interactions with diverse contacts.

Qualifications

• High School Diploma or GED.
• 2+ years of work experience in a similar position.
• United States citizenship required.
• Must live in the United States three of the last five years.
• Bilingual Spanish required.
• Good computer skills.
• Effective communication with internal and external contacts.
• Good interpersonal skills; ability to interact with the public.
• Sound judgment and temper control in stressful situations.
• Ability to work with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Proficiency with Microsoft Word, Excel and Outlook.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and related documentation.
• Assists the Program Manager and Case Specialists with coordination and clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Customer service

Effective communication

Bilingual Spanish

Multicultural interaction

Organization

Attention to detail

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to provide administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and maintain case records.

Working with the Program Manager and Case Specialists, you will coordinate transportation and perform routine clerical tasks while maintaining professional interactions with diverse contacts.