Bilingual Administrative Assistant - Front Desk

The GEO Group, Inc.; West Manchester Township (York County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Two weeks of vacation

56 hours sick time

15 paid holidays

Medical, dental, and vision coverage

Term and Whole life insurance (spouse/

Job summary

The GEO Group, Inc. is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office within BI Incorporated.

The role involves greeting participants, coordinating check-ins, answering phones, maintaining records, and providing clerical support to managers and specialists. Strong communication, organizational skills, and bilingual English/Spanish capability are required.

Qualifications

• High School Diploma or GED is required.
• At least two years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
• United States citizenship required.
• Must live in the United States three of the last five years (military and study abroad accepted).
• Bilingual English/Spanish required.
• Good computer skills.
• Effective communication skills with internal and external contacts.
• Good interpersonal skills. Ability to deal tactfully with the public.
• Sound judgment and even temperament. Ability to maintain self-control in stressful situations.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to work with computers and the necessary software typically used by the department.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Good computer skills

Effective communication

Good interpersonal skills

Sound judgment

Multi-cultural sensitivity

Attention to detail

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The GEO Group, Inc. is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office within BI Incorporated.

The role involves greeting participants, coordinating check-ins, answering phones, maintaining records, and providing clerical support to managers and specialists. Strong communication, organizational skills, and bilingual English/Spanish capability are required.