Client Concierge & Front Desk Specialist

Mental Health Resources; Clovis (NM); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance for employee

Vision Insurance for employee

401(K) with employer matching (4%)

Life Insurance while employed

Long Term Disability

Paid Time Off (PTO) 240 hrs rollover

Sick Leave

Holidays (11)

License Reimbursement

Employee Assistance Program

On-Line Smart Dollar Budget

Bilingual/Spanish speaker incentive

TeleNet-Cell phone discounts

Job summary

Mental Health Resources is hiring for a full-time front desk/administrative support role in New Mexico. The position entails greeting clients, scheduling, updating client information, and handling billing tasks with attention to confidentiality and accuracy.

The role operates Tuesday through Saturday, 9 am–6 pm, 40 hours per week, with starting pay of $16.50 per hour. Spanish bilingual candidates are strongly encouraged to apply.

Qualifications

• Requires high school diploma.
• Full-time, 40 hours per week.
• Spanish bilingual candidates encouraged to apply.

Responsibilities

• Greets and checks in clients, collects co-pays when applicable, and reschedules appointments.
• Answers phones and directs calls.
• Organizes and updates client files with current information.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints invoices for state agencies.
• Maintains HIPAA confidentiality and dictates data entry accurately.

Skills

Bilingual Spanish

Customer service

Phone etiquette

Data entry

Scheduling

Education

High school diploma

Tools

Microsoft Office

Job description

Mental Health Resources is hiring for a full-time front desk/administrative support role in New Mexico. The position entails greeting clients, scheduling, updating client information, and handling billing tasks with attention to confidentiality and accuracy.

The role operates Tuesday through Saturday, 9 am–6 pm, 40 hours per week, with starting pay of $16.50 per hour. Spanish bilingual candidates are strongly encouraged to apply.