Bilingual Receptionist & Client Services Coordinator (Part-Time)

Eduardo Diaz Ponciano - State Farm Agent; Caldwell (ID); Presencial; USD 22.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Opportunity for advancement

Descripción de la vacante

Caldwell Idaho State Farm Insurance Agency in Caldwell, Idaho is seeking a friendly, organized Receptionist & Client Service Coordinator. The role supports the sales team, handles customer inquiries, and ensures smooth office operations. No prior insurance license is required; training will be provided and licenses obtained on the job.

Part-time, in-person position. Responsibilities include answering calls, assisting with billing and policy documents, and coordinating office tasks.

Formación

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable answering phones and multitasking.
• Willingness to obtain required insurance licenses.

Responsabilidades

• Answer incoming calls and assist customers with general inquiries.
• Help customers with billing, payments, policy documents, and service requests.
• Identify additional insurance needs and connect customers with our sales team.
• Follow up on late payments, policy cancellations, and outstanding requirements.
• Manage incoming emails, text messages, and voicemails.
• Complete daily administrative tasks and maintain accurate customer records.
• Coordinate mail, policy packets, customer appreciation gifts, and office supplies.
• Once licensed, take advantage of eligible insurance sales opportunities to earn additional commissions.

Conocimientos

Communication

Customer service

Organization

Detail-oriented

Multitasking

Willingness to learn

Independent work

Descripción del empleo

Caldwell Idaho State Farm Insurance Agency in Caldwell, Idaho is seeking a friendly, organized Receptionist & Client Service Coordinator. The role supports the sales team, handles customer inquiries, and ensures smooth office operations. No prior insurance license is required; training will be provided and licenses obtained on the job.

Part-time, in-person position. Responsibilities include answering calls, assisting with billing and policy documents, and coordinating office tasks.