Bilingual Receptionist & Client Services Associate

Hollie Allen - State Farm Agent; Chula Vista (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Hollie Allen - State Farm Agent is seeking a Receptionist to join our team and support daily operations with a friendly, customer‑focused attitude. You will greet clients, manage calls and appointments, and help maintain accurate records in our CRM system.

We value organization, clear communication, and a willingness to learn insurance basics. The role offers growth opportunities within a family‑oriented agency and a collaborative work environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with clients to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Hollie Allen - State Farm Agent is seeking a Receptionist to join our team and support daily operations with a friendly, customer‑focused attitude. You will greet clients, manage calls and appointments, and help maintain accurate records in our CRM system.

We value organization, clear communication, and a willingness to learn insurance basics. The role offers growth opportunities within a family‑oriented agency and a collaborative work environment.