Client Growth & Service Specialist

Hollie Allen - State Farm Agent; Chula Vista (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Hollie Allen - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

You will develop leads, establish relationships, and provide prompt, friendly service while benefiting from health insurance, licensing support, training, growth opportunities, and a

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Experience in sales

Customer relationships

Marketing orientation

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Bilingual Spanish

Job description

Hollie Allen - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

You will develop leads, establish relationships, and provide prompt, friendly service while benefiting from health insurance, licensing support, training, growth opportunities, and a