Bilingual Customer Experience Specialist – Insurance Agency

Hollie Allen - State Farm Agent; Chula Vista (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Licensing paid up front

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Hollie Allen - State Farm Agent in California is seeking a Customer Service Representative to deliver exceptional service and support our insurance customers. You will handle inquiries, maintain records, and help people understand their coverage.

This role emphasizes team collaboration, ongoing training, and opportunities for advancement within a family-oriented agency. A bilingual Spanish preference is noted and will be valued in our community.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Bilingual Spanish

Job description

Hollie Allen - State Farm Agent in California is seeking a Customer Service Representative to deliver exceptional service and support our insurance customers. You will handle inquiries, maintain records, and help people understand their coverage.

This role emphasizes team collaboration, ongoing training, and opportunities for advancement within a family-oriented agency. A bilingual Spanish preference is noted and will be valued in our community.