Account Associate: Client Care & Insurance Liaison

Insuringsandiego; Chula Vista (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Hollie Allen in Chula Vista, CA is seeking an Account Associate to support daily operations, manage customer accounts, and promote insurance products. You will act as a liaison between customers and agency departments, driving customer satisfaction and sales growth.

The ideal candidate has strong organizational skills, excellent communication, and may have experience in insurance. Bilingual Spanish is a plus, with opportunities for advancement in a community-focused agency

Qualifications

• Strong organizational skills and attention to detail required.
• Excellent customer service and communication skills required.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Experience in insurance

Bilingual Spanish

Job description

State Farm Agent Hollie Allen in Chula Vista, CA is seeking an Account Associate to support daily operations, manage customer accounts, and promote insurance products. You will act as a liaison between customers and agency departments, driving customer satisfaction and sales growth.

The ideal candidate has strong organizational skills, excellent communication, and may have experience in insurance. Bilingual Spanish is a plus, with opportunities for advancement in a community-focused agency