Bilingual Receptionist

Children's Friend; Providence (RI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

403(b) plan

Life and Disability insurance

Job summary

Children’s Friend seeks a bilingual Receptionist for 1 part-time and 2 full-time roles at sites in Central Falls, Pawtucket, and Providence, RI. Compensation starts at $16.00 per hour with bilingual testing potential.

Responsibilities include greeting clients, handling calls, and maintaining a welcoming, organized environment for families and staff. Positions require a High School Diploma or GED, bilingual ability, and strong professional communication.

Qualifications

• High School Diploma or GED required.
• Bilingual ability required.
• Strong interpersonal and communication skills.
• Professional and friendly telephone etiquette.
• Ability to maintain confidentiality and professionalism.
• Reliable transportation and ability to work at various agency locations if needed.

Responsibilities

• Welcome clients and visitors, directing them to the appropriate staff.
• Answer and route incoming calls and assist with appointments.
• Maintain sign-in sheets, logs, and activity calendars.
• Follow daily opening/closing procedures for the reception area.
• Sort mail and prepare outgoing mail for pickup.
• Provide administrative support to staff as needed.
• Assist with translation of documents and forms as required.
• Prepare memos, forms, flyers, and correspondence.
• Operate office equipment and manage supplies.
• Provide cross-location coverage as needed.

Skills

Bilingual

Interpersonal skills

Telephone etiquette

Confidentiality

Reliable transportation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time 37.5 Providence, RI, US

Salary: $16.00 Annually

Join Our Mission: Bilingual Receptionist: 1 Part Time and 2 Full Time Position Available!

Location: Full Time Positions- You may be placed at any of our sites in Central Falls, RI, Pawtucket, RI and Providence, RI. Part-Time Position: 550 Hartford Ave Providence, RI 02909
Reports To: Administrative Support Supervisor
Employment Type: Full Time: Monday-Friday 8.5 hour shifts, Part-Time opening at 550 Hartford Ave- Monday, Weds-Friday 1pm-5:30pm, Tuesday 2:30-7pm

Pay: 16.00/hr (with potential for added stipend for successfully completing bilingual language testing)

Are you an organized, people-focused professional who enjoys helping others and keeping things running smoothly? Children’s Friend is looking for a Full-Time and a Part-Time Bilingual Receptionist to serve as the welcoming first point of contact for families, visitors, and staff at our agency.

In this role, you will play an essential part in supporting our programs by greeting clients, managing incoming calls, and helping maintain a safe, organized, and welcoming environment for everyone who enters our building.

If you enjoy a fast-paced environment where your work directly supports children and families in the community, we would love to hear from you.

What You’ll Do:

• Welcoming and assisting clients and visitors, directing them to the appropriate staff member or meeting
• Answering and routing incoming calls and assisting with appointment coordination or cancellations
• Maintaining sign-in sheets, reception logs, and activity calendars
• Following daily opening and closing procedures for the reception area
• Sorting and distributing incoming mail and preparing outgoing mail for pickup
• Providing administrative support to staff as needed
• Assisting with oral and written translation of documents, forms, and communication
• Preparing and typing memos, forms, flyers, and correspondence
• Operating office equipment such as copiers, fax machines, computers, and shredders
• Assisting with office supply inventory and distribution
• Providing cross-coverage at other Children’s Friend locations when needed

What You Bring:

• High School Diploma or GED
• Bilingual ability required
• Strong interpersonal and communication skills
• Professional and friendly telephone etiquette
• Ability to maintain confidentiality and professionalism
• Reliable transportation and ability to work at various agency locations if needed

Preferred Qualifications

• Experience in a reception, customer service, or administrative support role
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Comfort using standard office equipment and administrative systems

At Children’s Friend, we believe every child deserves a strong start. As part of our team, you’ll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day.

Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at [e-mail].

Children’s Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance