Front Desk Attendant/Receptionist

Boys & Girls Clubs of Providence; Providence (RI); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Paid time off per RI Sick & Safe Leave law

Job summary

The Boys & Girls Clubs of Providence is seeking a Front Desk Attendant/Receptionist for the Fox Point branch in Providence. This part-time role is primarily during school hours, with flexibility preferred for both shifts. You will handle front desk operations, ensuring a welcoming environment for children and families, while providing program information and managing payments.

Candidates should possess strong customer-service and data entry skills, with a high school diploma. Pay is $17.00 per hour, and applicants must clear background checks.

Qualifications

• Minimum one year of front-desk/reception or related work experience.
• Welcoming and positive attitude with children.
• Ability to speak and understand Spanish is a strong plus.

Responsibilities

• Monitor security for the front door entrance.
• Perform daily data entry for program attendance.
• Assist with billing for childcare services.

Skills

Customer-service skills

Data entry skills

Effective verbal and written communication skills

Ability to maintain a calm and positive demeanor

Conflict resolution skills

Flexibility and teamwork

Education

High school diploma or equivalent

Job description

Position Overview

Seeking Front Desk Attendant/Receptionist at our Fox Point branch in Providence.

Hours during the school-year are Monday through Friday 7:00 to 9:00 AM and 3:00 to 6:00 PM. Preference is for candidates who can work both the before-school and after-school shift, but we will consider candidates who can work one or the other but not both. Summer hours to be determined, but will be either 7:00 AM to 12:00 Noon, or 12:00 PM to 6:00 PM.

We look for customer-service-oriented, safety and security-conscious multi-taskers for a busy youth organization.

Responsibilities

Run front desk check-in and sign-out point for children, parents/guardians and visitors, following the organization's policies and procedures. Monitor security for the front door entrance (operate buzzer access system). Perform daily data entry for program attendance and new enrollments. Answer phone calls or direct inquiries. Provide program information to children and their families. Assist with billing for childcare services and other programs. Distribute bills; receive and process payments.

Required Qualifications

• High school diploma or equivalent.
• At least one year of front-desk/reception or related work experience.
• Customer-service skills.
• Data entry skills.
• Handling payments (checks and credit cards).
• Effective verbal and written communication skills.
• Ability to maintain a calm and positive demeanor while multi-tasking.
• Welcoming and positive attitude with children.
• Ability to successfully resolve conflicts.
• Flexibility and teamwork.

Preferred Qualifications

• Ability to speak and understand Spanish (strong plus).
• Prior work experience in a youth organization (strong plus).

Benefits

Paid time off as required by law (RI Sick & Safe Leave law). Must be able to be cleared for employment through national, state, and local criminal background checks, child abuse and sex offender registry checks, fingerprinting, drug test (for illegal drugs), reference checks, and employment verifications.

Compensation and Employment

Job type: Part-time. Pay rate: $17.00 per hour.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Application Process

Application question: Have you had any jobs where you controlled access to the front entrance? (preferred)

Work location: In person.