Property Receptionist

Phaxis; Newport (RI); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) with company match

12+ paid holidays

15 days PTO

Life insurance

FSA

Disability insurance

Nationwide Pet Insurance

Employee discounts

Job summary

Phaxis is seeking a friendly Property Receptionist to join its on-site property management team in Newport, RI. You will be the first contact for residents, visitors, and vendors, delivering outstanding customer service and providing essential administrative support.

The role features a Monday–Friday, 8:00 AM–5:00 PM schedule with an hourly pay range of $21.00–$30.00. A High School Diploma or GED and at least 1 year of reception or administrative experience are required.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of receptionist, administrative assistant, front desk, or customer service experience.
• Property management or affordable housing experience is a plus, but not required.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced office environment.
• Strong organizational skills with exceptional attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional, dependable, and able to maintain confidentiality.

Responsibilities

• Greet residents, applicants, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls using excellent customer service skills.
• Manage incoming and outgoing mail, emails, and correspondence.
• Maintain resident files, records, and confidential documentation.
• Prepare letters, notices, memos, and other office correspondence.
• Track resident visits, phone calls, and service requests.
• Assist with work order requests and ensure timely follow-up.
• Maintain office supplies and assist with general office organization.
• Support the property management team with administrative and clerical tasks.
• Ensure office operations remain organized, efficient, and compliant with company policies.
• Perform additional administrative duties as assigned.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Location: Newport Rhode Island Festival FieldBilingual a plus!
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $21.00-$30.00.00 per hour

Our client is seeking a friendly, professional, and organized Property Receptionist to join its on-site property management team. This is an excellent opportunity for someone who enjoys helping residents, providing exceptional customer service, and supporting a busy office environment.

As the first point of contact for residents, visitors, and vendors, you will play a key role in creating a welcoming atmosphere while providing administrative support to the property management team.

Responsibilities

• Greet residents, applicants, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls using excellent customer service skills.
• Manage incoming and outgoing mail, emails, and correspondence.
• Maintain resident files, records, and confidential documentation.
• Prepare letters, notices, memos, and other office correspondence.
• Track resident visits, phone calls, and service requests.
• Assist with work order requests and ensure timely follow-up.
• Maintain office supplies and assist with general office organization.
• Support the property management team with administrative and clerical tasks.
• Ensure office operations remain organized, efficient, and compliant with company policies.
• Perform additional administrative duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of receptionist, administrative assistant, front desk, or customer service experience.
• Property management or affordable housing experience is a plus, but not required.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced office environment.
• Strong organizational skills with exceptional attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional, dependable, and able to maintain confidentiality.
• Generous employer contribution toward medical insurance
• Employer-paid vision insurance
• 401(k) with company match
• 12+ paid holidays
• 15 days Paid Time Off (PTO)
• Employer-paid life insurance
• Flexible Spending Account (FSA)
• Disability insurance
• Nationwide Pet Insurance
• Employee discounts on appliances, apparel, and more

If you enjoy providing outstanding customer service, thrive in a professional office environment, and want to be the welcoming face of a residential community, we'd love to hear from you.