Bilingual Receptionist

Government Employees Insurance Company; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

GEICO is seeking a friendly Receptionist to perform routine clerical and customer support tasks in our El Paso office. You will answer phones, greet visitors, route inquiries, and support daily operations with accuracy and professionalism.

Fluency in Spanish/English is preferred; the role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Fluent in Spanish/English.
• Assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; refers inquiries to the appropriate person.
• Operates listed office machines as required.
• Prepares outgoing mail; sorts and distributes incoming mail.
• Duplicates and distributes materials.
• Other duties as assigned.
• Assists with administrative tasks.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person.

Skills

Fluent in Spanish/English

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Summary/Objective

The Receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. The receptionist also makes outbound calls to potential customers.

Essential Functions

• 1. Fluent in Spanish/English
• 2. Assists with administrative tasks.
• 3. Answers central telephone system and directs calls accordingly.
• 4. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person.
• 5. Operates listed office machines as required.
• 6. Prepares outgoing mail; sorts and distributes incoming mail.
• 7. Duplicates and distributes materials.
• 8. Other duties as assigned.

Competencies

• 1. Communication proficiency
• 2. Ethical Conduct
• 3. Flexibility
• 4. Initiative
• 5. Time Management

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Part-time may be considered. Office hours are Monday through Friday, 9:30 a.m. to 6:00 p.m. and Saturday 10:00 a.m. to 2:00 p.m.

The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.