Bilingual Receptionist

Creative Financial Staffing, LLC; Aurora (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Creative Financial Staffing, LLC in Aurora, IL seeks a bilingual Receptionist to be the friendly first contact for patients, visitors, and staff. You will handle calls, greet guests, process mail, and support front-desk operations with discretion and professionalism.

The ideal candidate is bilingual in English and Spanish, well organized, and proficient in Microsoft Office. Healthcare exposure and HIPAA knowledge are a plus for this role.

Qualifications

• High School Diploma or equivalent required.
• Previous receptionist, administrative, or customer service experience preferred.
• Healthcare environment experience is a plus.
• Bilingual English/Spanish skills are a plus.
• Knowledge of HIPAA regulations and patient confidentiality standards preferred.

Responsibilities

• Answer, screen, and direct incoming calls for the organization.
• Greet and assist visitors in a professional and courteous manner.
• Process incoming and outgoing mail and distribute correspondence to appropriate departments.
• Monitor security cameras and report any issues as necessary.
• Maintain and distribute employment applications.
• Coordinate and monitor conference room schedules.
• Perform data entry and other administrative support tasks.
• Follow established organizational policies, procedures, and confidentiality standards.
• Ensure compliance with HIPAA regulations and patient privacy requirements.
• Assist with additional duties and special projects as assigned.

Skills

Bilingual English/Spanish

Telephone etiquette

Communication

Organization

Customer service

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Bilingual Receptionist

About the Company

Our client is a respected service organization committed to providing exceptional service and support to the communities it serves. They are seeking a professional, friendly, and organized Bilingual Receptionist to join their administrative team. This individual will serve as the first point of contact for patients, visitors, and staff while helping ensure the smooth daily operation of the front office.

Overview of the Bilingual Receptionist Role

• Answer, screen, and direct incoming calls for the organization
• Greet and assist visitors in a professional and courteous manner
• Process incoming and outgoing mail and distribute correspondence to appropriate departments
• Monitor security cameras and report any issues as necessary
• Maintain and distribute employment applications
• Coordinate and monitor conference room schedules
• Perform data entry and other administrative support tasks
• Follow established organizational policies, procedures, and confidentiality standards
• Ensure compliance with HIPAA regulations and patient privacy requirements
• Assist with additional duties and special projects as assigned

Qualifications for the Bilingual Receptionist Role

• Professional and pleasant telephone etiquette
• Strong communication and interpersonal skills
• Ability to interact effectively with staff, patients, and visitors
• Intermediate computer proficiency, including Microsoft Office applications
• Self-motivated with the ability to work independently
• Strong organizational and multitasking skills
• Reliable, dependable, and detail-oriented
• Professional appearance and appropriate business attire

Education and Experience Required

• High School Diploma or equivalent required
• Previous receptionist, administrative, or customer service experience preferred
• Experience in a healthcare environment is a plus
• Knowledge of HIPAA regulations and patient confidentiality standards preferred
• Bilingual English/Spanish skills are a plus

Essential Functions & Physical Requirements

• Ability to communicate effectively both verbally and in writing
• Manual dexterity sufficient to operate computers, phones, and other office equipment
• Ability to remain seated for extended periods of time
• Ability to manage multiple tasks in a fast-paced office environment

Why Consider This Opportunity?

• Join a stable and mission-driven organization
• Collaborative and supportive team environment
• Opportunity to make a positive impact through exceptional customer service
• Meaningful work supporting patients, visitors, and healthcare professionals
• Professional growth and development opportunities

Equal Opportunity Employer
Our client is committed to fostering an inclusive workplace and encourages qualified candidates from all backgrounds to apply.

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