Bilingual Rapid Rehousing Specialist

Colorado Coalition for the Homeless; Denver (CO); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental plans

Vision insurance

Flexible spending accounts

Life Insurance

AD&D insurance

Employee Assistance Program

403(b) retirement Savings matching

Paid time-off

Job summary

Colorado Coalition for the Homeless is seeking a Bilingual Case Manager to provide stabilization and time-limited case management for English and Spanish-speaking clients exiting homelessness. You will work with a multidisciplinary team to ensure rapid exits to housing and up-to-date follow-up care for the first year.

You will engage in trauma‑informed support, crisis intervention, basic needs provision, medical and behavioral health facilitation, transportation, and client advocacy.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice preferred.
• Basic Life Support Certification required within 30 days of employment.
• Colorado driver’s license required within 30 days of hire.
• 1–2 years of experience working with a diverse population experiencing homelessness, substance use disorders or mental health challenges preferred.

Responsibilities

• Manages a caseload of clients with high-service utilization and disabilities.
• Maintain positive and co-working relationships with community partners and health providers.
• Works under direct supervision with set department parameters and collaborates within a team.
• Support clients with wrap-around care management to ensure consistent communication and engagement.
• Acts as a liaison between internal program management, client referral, and community partners.
• Respond promptly to crises involving residents, providing de-escalation, support, and referrals.
• Develop and implement crisis and safety plans tailored to client needs.
• Mediates conflicts to maintain positive relationships.
• Tracks client data, engagement, and outcomes to improve individual results.
• Transports clients using a CCH vehicle or approved personal vehicle; accompany residents to appointments.
• Outreach to assess basic needs, safety, and mental health resource needs.
• Assist clients in applying for and securing benefits (e.g., Social Security, Medicaid, food assistance).
• Coordinate referrals to external agencies and services as needed.
• Participate in community collaboration meetings to address barriers and support housing exits.

Skills

Spanish fluency

English fluency

Interpersonal skills

Communication skills

Trauma‑informed care

Housing support services

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in Psychology / Social Work / Human Services / Criminal Justice preferred

Basic Life Support Certification

Job description

Colorado Coalition for the Homeless is seeking a Bilingual Case Manager to provide stabilization and time-limited case management for English and Spanish-speaking clients exiting homelessness. You will work with a multidisciplinary team to ensure rapid exits to housing and up-to-date follow-up care for the first year.

You will engage in trauma‑informed support, crisis intervention, basic needs provision, medical and behavioral health facilitation, transportation, and client advocacy.