Bilingual Public Engagement & Outreach Associate

Metropolitan Transit Authority of Harris County; Houston (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Metropolitan Transit Authority of Harris County is seeking an Associate Public Engagement Representative to support community outreach and engagement efforts in a bilingual-capable role. You will assist with events, partner outreach, and public education on METRO services to diverse communities, while maintaining safety and compliance.

The position emphasizes building relationships, coordinating meetings, and producing informational materials for internal and external stakeholders, with

Qualifications

• Good written and spoken communication skills.
• Strong interpersonal and organizational abilities.
• Ability to organize and present ideas effectively to the public.
• Proficiency with Microsoft Office suite.
• Bilingual (Spanish or Vietnamese) preferred.

Responsibilities

• Assist with planning, development, and facilitation of community engagement activities.
• Support event setup and greet participants at METRO outreach events.
• Identify community partners to support ridership growth and project implementation.
• Explain METRO’s role in regional mobility planning to the public.
• Coordinate and plan community meetings related to service changes.
• Prepare notification materials and informational messages for senior staff.
• Host VIP Tours and maintain the Title VI meeting database.
• Maintain a stakeholder contacts system to promote METRO services and facilities.
• Participate in special events and multi-cultural community activities.
• Promote safety procedures and support PTASP adherence.

Skills

Communication

Interpersonal skills

Public speaking

Microsoft Office

Bilingual Spanish/Vietnamese

Education

Bachelor’s degree preferred in Communications/Public Relations/Marketing/Business

Job description

Metropolitan Transit Authority of Harris County is seeking an Associate Public Engagement Representative to support community outreach and engagement efforts in a bilingual-capable role. You will assist with events, partner outreach, and public education on METRO services to diverse communities, while maintaining safety and compliance.

The position emphasizes building relationships, coordinating meetings, and producing informational materials for internal and external stakeholders, with