Bilingual Public Benefits Specialist — Hybrid & Flexible Schedule

Dupage Health; Wheaton (IL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Pension eligibility

Tuition reimbursement

Paid time off

Parental leave

Job summary

DuPage County Health Department is seeking a full-time Public Benefits Navigator in Wheaton, IL. The role focuses on screening clients, filing healthcare coverage applications, and guiding residents through Medicaid and other public programs.

A bilingual candidate is preferred to serve DuPage County residents effectively. The position offers a comprehensive benefits package, potential hybrid work after training, and adherence to privacy laws.

Qualifications

• Completion of some college coursework.
• Experience in healthcare customer service.
• Familiarity with health insurance processes and billing.

Responsibilities

• Collects client information and conducts income assessments during visits.
• Completes and files applications for healthcare coverage (Medicaid, local programs).
• Tracks and follows client applications to resolution.
• Assists clients with Medicaid spend-down steps and coverage options.
• Performs outreach to clients and schedules follow-ups.
• Refer clients to other health department services as needed.
• Maintain confidentiality and comply with privacy laws.
• Adhere to attendance and training requirements.

Skills

Customer service

Healthcare billing

Public benefits navigation

Education

Some college coursework

Tools

Electronic health records

Job description

DuPage County Health Department is seeking a full-time Public Benefits Navigator in Wheaton, IL. The role focuses on screening clients, filing healthcare coverage applications, and guiding residents through Medicaid and other public programs.

A bilingual candidate is preferred to serve DuPage County residents effectively. The position offers a comprehensive benefits package, potential hybrid work after training, and adherence to privacy laws.