Bilingual Public Benefits & Insurance Navigator

Whitman-Walker Clinic, Inc.; Washington (District of Columbia); On-site; USD 29,659 - 37,071; Full time

Job summary

Whitman-Walker Clinic, Inc. is hiring a Public Benefits and Insurance Navigator to support patients and residents of DC, MD, and VA in health insurance and public benefits application processes. This full-time position involves managing cases, providing outreach, and educating clients about their options.

The ideal candidate has a Bachelor's degree or equivalent experience, is fluent in Spanish or Amharic, and must possess strong interpersonal skills.

Whitman-Walker is committed to equity and inclusion in healthcare.

Qualifications

• Fluent in Spanish or Amharic.
• Experience in healthcare, social services, or customer service.
• Knowledge of insurance eligibility and public benefits.

Responsibilities

• Assist residents with health insurance and public benefits enrollment.
• Manage client cases and applications in Legal Server.
• Provide critical outreach and education to consumers.

Skills

Excellent customer service

Time management

Strong communication skills

Cultural competency

Education

Bachelor's degree or 4-5 years relevant experience

Tools

Microsoft Office

Healthcare information systems

Job description

Whitman-Walker Clinic, Inc. is hiring a Public Benefits and Insurance Navigator to support patients and residents of DC, MD, and VA in health insurance and public benefits application processes. This full-time position involves managing cases, providing outreach, and educating clients about their options.

The ideal candidate has a Bachelor's degree or equivalent experience, is fluent in Spanish or Amharic, and must possess strong interpersonal skills.

Whitman-Walker is committed to equity and inclusion in healthcare.