Bilingual Project Coordinator – Interior Flooring (Florida)

Floor Interior Services Corp; Tifton (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Floor Interior Services is seeking a highly organized and customer-focused Project Coordinator to join our team. You\'ll bridge customers, our retail partner, and installers; ensuring projects are completed with accuracy, efficiency, and outstanding service.

Our ideal candidate is proactive, empathetic, and thrives in a fast-paced environment. You\'ll be the communicator, problem-solver, and coordinator who keeps everything moving smoothly from start to finish.

Qualifications

• 1-3 years in a project coordination or customer service role.
• Strong organizational and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Bilingual English/Spanish highly preferred.
• Valid Florida Driver's License required.
• Forklift certification or willingness to obtain.
• Knowledge of flooring industry a plus.
• High school diploma or equivalent.
• Customer service background required.

Responsibilities

• Schedule installations and confirm daily appointments.
• Track installation progress and service calls.
• Act as the first point of contact via phone, email, and text.
• Guide installers in the field to ensure high-quality project delivery.
• Assist in resolving customer concerns including site visits when needed.
• Document and maintain accurate records of interactions, accounts, and project updates.
• Identify customer needs, provide timely solutions, and follow up to ensure satisfaction.
• Escalate store or project issues when appropriate.
• Deliver service with urgency, professionalism, and attention to detail.

Skills

Project coordination

Customer service

Organizational skills

Communication skills

Time management

MS Office

Bilingual (English/Spanish)

Forklift certification

Florida Driver's License

Flooring industry knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Floor Interior Services is seeking a highly organized and customer-focused Project Coordinator to join our team. You\'ll bridge customers, our retail partner, and installers; ensuring projects are completed with accuracy, efficiency, and outstanding service.

Our ideal candidate is proactive, empathetic, and thrives in a fast-paced environment. You\'ll be the communicator, problem-solver, and coordinator who keeps everything moving smoothly from start to finish.